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Technical Support Specialist

Tire Connect A Division of Bridgestone Canada Inc.

This is a Contract position in York region, ON posted May 19, 2018.

Job Description

*This is a by contract position with end date of: December 31st, 2018

We are growing and you can grow with us!

TireConnect is looking for amazing people to join our team in our Richmond Hill office!

We’re looking for highly motivated, energetic self-starters with unparalleled interpersonal skills.

You will be first line of our support team helping clients with technical support, on-boarding and training.

Acting on behalf of TireConnect you shall play an essential role in maintaining our mandate to provide our clients with exceptional service.

Who you are:

· You are highly motivated, energetic and have unparalleled interpersonal and communication skills.

· You have previous client facing experience in a support/training environment.

· You are committed to service excellence.

· You are detail-oriented and a self-starter who is eager to support our customer base

· Strong communicator and customer service with the ability to build relationships,

· Strong initiative and outstanding work ethic

· Ability to interact professionally with various levels

· Committed to learning and pursuing personal development

· Proficiency in Microsoft Office: Word, Excel, PowerPoint and Outlook

· If you are an automotive enthusiast it’s a plus!

What you will do:

· Provide technical support to account holders related to TireConnect software

· Set up new accounts

· Conduct training sessions with individual and groups of clients

· Conduct maintenance tasks and procedures

Company DescriptionWe are an innovative group creating unique and innovative software solutions in an otherwise traditional industry. Our products are being used by over 600 automotive professionals across Canada and the USA, including some of the largest retail chains.

How to Apply